This course is designed for individuals who wish to pursue a career in The Customer Support Functions of the Airline Industry and Travel & Tourism Industry and can be employed by:
Domestic and International Airports (Ground Hostess, Reservation & Counter Staff, Customer Service)/ Airline Back office, Airline City Reservation Office, Airline Ticketing offices, Travel companies, Travel Agencies etc.
Various Personnel/ Agencies Working at the airport
Principles of Management
Consumer Buyer Behavior
Management Information System
Human Resource Management